FAQ
EV Charging for Holiday Lets: Host FAQ
Answers to the questions hosts ask most about guest-paid EV charging, installation, payments and support. If something isn't covered here, get in touch via the contact form.
Commercial terms are discussed individually during the pilot. Revenue sharing options may be available.
No. Every property is subject to site survey and suitability checks.
Installation is completed by qualified EV installers.
Yes, guests will usually need to bring their own Type 2 charging cable.
The planned guest experience is QR-code payment by card, Apple Pay or Google Pay.
The initial pilot is designed for booked guests at participating holiday accommodation. Public charging options may be considered later.
Properties with off-road parking, overnight guests, reliable connectivity and parking close to the electrical supply.
Yes, LetsVolt is interested in both single-property hosts and multi-property operators.
Revenue sharing options may be available depending on the commercial setup and property suitability. LetsVolt does not make guaranteed income claims.
The initial pilot is focused on the Peak District.
No. Guests scan the QR code on or beside the charger and pay in their phone browser. There is no app to download and no membership or account to create.
Yes. The planned guest payment options are debit or credit card, Apple Pay and Google Pay, so guests can pay with whatever they already use.
There is a support process for both guest and host issues. Charging instructions are shown alongside the QR code, and issues can be reported so they can be investigated and resolved.
Often yes, and rural properties can benefit most because nearby public charging is limited. Suitability depends on off-road parking, the electrical supply and reliable WiFi or mobile signal near the charger.
A wall-mounted, untethered commercial-grade charge point suited to guest use, so guests connect their own Type 2 cable. The exact specification is confirmed after the site survey.
The installation itself is typically completed in a single visit by a qualified EV installer. The overall timeline depends on the site survey, electrical works needed and scheduling.
Not usually. Many holiday lets are suitable on a standard single-phase supply. The site survey confirms what your existing supply can support before anything is installed.
Chargers are monitored and faults can be reported through the support process. Any repair work is arranged with a qualified installer, and hosts are kept updated on progress.
Guests pay per charging session for the energy they use. Usage is tracked and reported monthly so there is a clear record rather than guesswork.
Pricing is agreed with LetsVolt as part of the commercial terms rather than changed ad hoc, so guests get a consistent, transparent price at every participating property.
More detail: read our guide to EV charging for holiday lets, EV charging for hotels, see how guest-paid charging works, or apply for the pilot.